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  1. #1
    Join Date
    25th June 12
    Location
    Vista, CA
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    getting error messages

    Hello,
    I have been trying to download an avatar...but keep getting the error message invalid file. Am I missing a step here? I also see a message that something might be wrong with software, my internet connection or my registration might be incomplete...
    Can you help me through the steps please?
    Thank you kindly,
    Kim

  2. #2
    Join Date
    5th August 08
    Location
    Lancashire, England
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    You need to ensure the picture you are using has been re-sized to no larger than 100x100 pixels before you upload it. You can do this using MSpaint or MS Picture Manager.

    Don't forget to save the resized image with a different file name or you will lose the original. I usually add 'sm' at the end some-where (ie. my-avatar-sm) so I can identify it from the thumbnail of the original later.

    Once you have your resized picture sorted, give the Avatar upload dealio another whirl in the 'User CP' section. Should be Bob's your Uncle.

  3. #3
    Join Date
    25th June 12
    Location
    Vista, CA
    Posts
    12
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    Thank you

    I appreciate your imput and recommendation! I'll give it a whirl.
    Cheers
    K

    ...yay! Bob's my Uncle
    Last edited by Cymburrleah33; 10th July 12 at 06:50 PM. Reason: added a line

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