Great buy from Scotweb

**BCAC** · 7th January 11, 12:34 AM

Before I go any further I must say that I don't have any means of taking and publishing photographs therfore if, for you, this means (in the XMarks tradition) that it didn't happen, then read no further.

I placed an order for an 8 yard knife pleated kilt in 16 oz wool in the Cunningham modern tartan from Scotweb on the 7th of December. I live in the south of France. I received my kilt the 31st of December in the morning.

I can not say any more than, from all aspects, this order was almost perfect. One slight problem (an article I wanted was out of stock) but a few e-mails cleared that up quickly.

The quality garment I received was a perfect fit and I was able to wear with pride (and to great effect) for the Hogmonay festivities.

I am one VERY happy Scotweb customer who will be ordering more stuff from them when I have the funds available (my wish list is rather long at the moment I'm afraid).

**BoldHighlander** · 7th January 11, 01:18 AM

Wonderful! Glad you had a great experience!

I've had on occasion in the past year of dealing with Scotweb's customer service, having numerous queries about products they carry. Mainly I corresponded with Nick through the Scotweb website, and I have always found the customer service to be friendly, prompt, and very helpful.

There are a couple items that Scotweb carries that I'm having trouble finding elsewhere, and I hope to order these from them in the very near future!

**Downunder Kilt** · 7th January 11, 01:36 AM

Sounds though you got great service and a quality kilt that you you are proud and happy to wear. Congratulations and may you wear it in good health. As for the no photos, try laying on a big scanner and scan yourself, that will suffice

**BCAC** · 7th January 11, 03:05 AM

Originally Posted by Downunder Kilt

Sounds though you got great service and a quality kilt that you you are proud and happy to wear. Congratulations and may you wear it in good health. As for the no photos, try laying on a big scanner and scan yourself, that will suffice

GREAT idea for the scanner, I must try that!!

**Oddern** · 7th January 11, 02:13 AM

Congrats with your new kilt. Hope it will serve you long and well.
Skål!

**ForresterModern** · 7th January 11, 04:57 AM

Excellent! Always excited to hear about a good product and good experience from a respected vendor who provides "above and beyond" level of service, getting a custom made kilt to a customer weeks ahead of projected schedule. We so often hear of complaints but not as often of the compliments. Thanks.

j

**BCAC** · 7th January 11, 06:02 AM

Originally Posted by ForresterModern

Excellent! Always excited to hear about a good product and good experience from a respected vendor who provides "above and beyond" level of service, getting a custom made kilt to a customer weeks ahead of projected schedule. We so often hear of complaints but not as often of the compliments. Thanks.

j

Yes, I was quite amazed. They give an estimated making time for a kilt as 42 days so I had an estimated delivery date of the 19th of January and it arrived on the 31st of December.

They had very good tracking details for the delivery, too.