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24th January 18, 11:22 AM
#1
Experiences with GlengarryHats.com?
Mods, I'm not certain where this actually fits, so if it needs to be moved, please do so and accept my apologies.
I want to hear from folks about experiences with Glengarryhats.com- I ordered a Balmoral from them on December 26th, got my purchase confirmation from PayPal that same day, and haven't heard anything from them or PayPal since.
The information on his site about shipping explains that times can be quite variable, and I understand I ordered it post-Christmas. With that said, I'm wondering if I should buckle in and be prepared to wait a full 12 weeks, or if people have generally seen something get shipped out sooner than that.
I can understand a 3-month delivery time for a custom item made-to-order, but this is just a size 6 3/4 Balmoral and I don't think I'm being unreasonable in wondering why it's taken 3 weeks with no notice of it being shipped yet. (I assume the week of Christmas was a vacation, otherwise it would be 4 weeks.)
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24th January 18, 11:29 AM
#2
There are two sites with very similar names operating online, and this is one of them. One is much more reputable than the other, but I can't remember which one this is.
Try doing a search; there was quite some discussion here on X-Marks earlier.
Rev'd Father Bill White: Mostly retired Parish Priest & former Elementary Headmaster. Lover of God, dogs, most people, joy, tradition, humour & clarity. Legion Padre, theologian, teacher, philosopher, linguist, encourager of hearts & souls & a firm believer in dignity, decency, & duty. A proud Canadian Sinclair with solid Welsh and other heritage.
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24th January 18, 11:31 AM
#3
Rev'd Father Bill White: Mostly retired Parish Priest & former Elementary Headmaster. Lover of God, dogs, most people, joy, tradition, humour & clarity. Legion Padre, theologian, teacher, philosopher, linguist, encourager of hearts & souls & a firm believer in dignity, decency, & duty. A proud Canadian Sinclair with solid Welsh and other heritage.
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24th January 18, 11:35 AM
#4
Thank you! I ordered from the site with an 'S.'
The feedback I saw on FB was generally positive, so it leaves me wondering if I'm being overly impatient. I don't *think* I am, but I know I'm not always the best judge of such things.
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24th January 18, 11:41 AM
#5
When "The Jones" is on, none of us is patient.
Rev'd Father Bill White: Mostly retired Parish Priest & former Elementary Headmaster. Lover of God, dogs, most people, joy, tradition, humour & clarity. Legion Padre, theologian, teacher, philosopher, linguist, encourager of hearts & souls & a firm believer in dignity, decency, & duty. A proud Canadian Sinclair with solid Welsh and other heritage.
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The Following 2 Users say 'Aye' to Father Bill For This Useful Post:
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24th January 18, 12:03 PM
#6
It's been a while, but I ordered several things from glengarryhats.com (with the "s"). Customer service was phenomenal. Their Balmorals and Caubeens are not as thick a material as my Robert Mackie Balmorals but they're not as expensive and on a hot day the lighter weight can be a real advantage. Be patient, but if it you really become concerned email them. They were very responsive when I had a problem and they took care of the problem immediately with no question.
Jamie
Quondo Omni Flunkus Moritati
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