X Marks the Scot - An on-line community of kilt wearers.
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3rd January 06, 08:22 AM
#1
What's Happened to BearKilts?
In January 2005 I ordered an 8yd BearKilt ($300 USD). The approximate turn around time according to the BearKilt website was two months. A year has gone by, and I still don't have my kilt.
In April 2005 I requested an update and was told that there were 24 kilt orders before mine.
July, it was the busy graduation & wedding season.
I was told in September that it was down to 10 orders ahead of mine and it might be finished by the end of the month. The projected turn-around time was still two months.
In November, the turn-around time was updated to 6 months on the BearKilt website. I found it ironic since I had been waiting 10 months at this point. I sent an email requesting a clarification. Two weeks later when I still had not received a reply, I sent another email requesting that my order be canceled & money refunded if the order could not be filled by the end of the year.
It's now January 2006, and I have not received my kilt, a refund, or even a reply to my November emails. I've gone "public" with the hope that someone out there knows what's going on with BearKilts. Are they still in business?
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