X Marks the Scot - An on-line community of kilt wearers.
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23rd April 06, 01:24 PM
#1
Kilt returned to Lochcarron
The stitching of the left buckle strap of my Lochcarron Isle of Skye came loose after a few weeks.
I fixed it myself, but was of course not happy with this. A few weeks later the stitching of the belt loops also came loose...
Time to complain...
I emailed LC and explained what happened...within an hour I received a reply.
They asked me to send the kilt back for inspection and repair.
The kilt is now on it's way to Scotland.
I'm not complaining about the quality of Lochcarron kilts in general...my Caledonia is also a LC kilt...well made and sturdy as can be.
I guess the actual kiltmaker had an off day when she attached the straps and belt loops.
I'll keep you informed about the progress and the way Lochcarron will solve this.
Not nice, but these things happen I guess
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