Quote Originally Posted by Caradoc View Post
As has been my point throughout - not only did the individual carrier fail to take responsibility for his actions, so did his supervisor, the local Postmaster, and every person in the chain of command all the way up to L'Enfant Plaza.
Let me share a little something with you. Just my personal observation, after witnessing your behavior on this forum for several months.

If you approached the USPS carrier, his supervisor, the local Postmaster and every person in the chain of command all the way up to L'Enfant Plaza with the same degree of charm and tact that you demonstrate to others on this forum, I'm surprised someone didn't laugh in your face and toss you out on your ear.

I've been in sales and customer service for 34 years this very week. I absolutely hate it when a customer gets less than the very best in service. I hate having to be the ear that gets bent over someone else's failures and shortcomings.

Unfortunately, that is part of my job responsibility. So, if something goes wrong, tell me what went wrong and let me do my best to make it right. If something goes wrong and you want to b*tch for the sake of b*tching, then there's nothing in this world that will make you smile. And I'm certainly not going to waste my time trying. People like that aren't really looking for the problem to be rectified, they're just looking for someone that is willing to listen to them howl.

My employer has the opinion that there are 20% of the people we deal with that we are not going to be able to please, not matter how hard we try and no matter what we offer them.

Did you ever stop to think you just might be in that 20% category?

And I will stand by my earlier comment - my job for the last 22+ years has involved dealing on a daily basis with USPS, FedEx, UPS and DHL. Of those companies, USPS has the best service record. Are they perfect? Nope, but who amongst us is perfect?

If this thread continues to deteriorate, it will be closed.