SO how hard can you push - DHL is KILLING us

with fedex things sit in customs maybe 48 hours then get cleared EVERYTIME DHL has problems
These 150+ kilts got into NY the 15th of July---they are still waiting..after we provided paperwork, information, 25 phone calls-today they were going to call before 5 pm to give us word...???ya right
7/23/2007 1:08 pmClearance Delay New York City Gateway, NY
7/21/2007 6:36 amClearance Delay New York City Gateway, NY
7/20/2007 8:55 amClearance Delay New York City Gateway, NY
7/19/2007 9:26 amClearance Delay New York City Gateway, NY
7/18/2007 6:28 pmClearance Delay New York City Gateway, NY
7/17/2007 6:32 pmClearance Delay New York City Gateway, NY
7/15/2007 10:58 pmProcessing for clearance New York City Gateway, NY 10:56 pmTransit through DHL facility New York City Gateway, NY