Although not a retail merchant I have both sent and recieved numerous shipments via DHL and absolutely have had no problems with them in any way. They are convenient for me to use to ship things out, less expensive than Fedex for most stuff I ship, and nobody I have sent things to has ever had a complaint. I guess we will find out with your test of their services if they are any more reasonable with their international shipments than Fedex is with their customs fees.

DHL in most cases actually is my preferred method of shipping when I am shipping out, and I don't have any problems with recieving stuff from them either.

Hope this helps.

fm