I have emailed these folks several times (more than three) in the last week or so and have not heard a thing from them.

I read here that they are very good with customer service but so far I haven't seen it.

Does anyone know if they are still in business or if their email is down? I sent at least one of my "emails" through their contact form on the website...and the website does come up...so I don't think their server is down.