I say just give them a call. They have a toll-free number. After a few questions and the persons' responses, I can usually tell if the business experience will be good or bad. I'd ask things like where they're located so if you're "in the area" you can stop by. And where the items come from. Do they make them (doubtful) or have them made overseas (China, ****). Even just asking about return policies and such will give you a pretty good idea.

Sometimes straight-out asking blunt questions are the easiest way to get the answers you want.

"I've never heard of your business before, and since your items are handsomely priced, can you tell me why I should do business with you?" Asked in a sincere, polite tone you'll quickly get the answer you seek....


T.