X Marks the Scot - An on-line community of kilt wearers.
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27th March 10, 07:10 PM
#5
 Originally Posted by Nick (Scotweb)
To my knowledge the only other retailers who "get stuff through" by courier without paying the proper fees are the ones who are prepared to lie on official forms by deliberately misdeclaring the contents.
Nick,
I feel your making a rather extreme statement here. There are a number of reputable kilt makers, including several other advertisers on this forum, who have worked out that certain shipment methods can reliably and repeatably reduce customer's import charges versus other shipment methods. Absolutely no lying is required. I can substantiate that with specific examples.
I am concerned, however, that you are taking this reasonable debate of your rather strong statements as a criticism of Scotweb. That is not the case. You've simply put forward a rather strong view, and I simply disagree with it.
As a courtesy to you, I've put forward a detailed example in a different thread so to no longer give you angst. If you have specific examples to support your view that kilt makers must be lying to achieved these import cost reductions, perhaps you can provide that information in that thread.
The only relevance to Scotweb is that if you are not familiar with these strategies, then there is a valuable opportunity for you to learn how improve your service. It might also explain why customers might be particular as to why they request one shipping method over another.
Mike
Last edited by KiltedPilot; 27th March 10 at 08:02 PM.
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