Quote Originally Posted by Nick (Scotweb) View Post
Hi guys

I'm just back from holiday a couple of hours ago, and haven't yet been in to the office of course, so I've not been able to check on what you were told. But right now I can tell you that our reason for not using basting stitches has nothing to do with price, as a couple of people have implied. I think Matt's reply expressed it well - it's a judgement call whether to do so or not. Some kiltmakers do, and others don't. Our own decision a while ago was in the other direction, which was that more customers were complaining about the confusion and nuisance of having to remove them (which isn't entirely easy without any risk if you're not used to handcrafts) than were appearing to benefit from having them. So we decided to go 'naked'.
I can understand your reasoning behind the basting stitches (though I find it a little hard to believe that anyone buying a kilt would complain about the basting stitches being included), but what about the packaging? Is this something that Scotweb is looking at improving?