I have to say that I understand all of the reasons given. In my case (a company in Edinburgh) they didn't answer E-mails and I couldn't get them on the phone. Very different from Rocky's very public and voluntary information.
I finally got their attention when I asked the credit card company to pull my payment to them for non-delivery. All of a sudden they called and were interested in my business and in keeping me informed as to the nature of the problem. After that experience, I did not allow payment to them until delivery.
Rev'd Father Bill White: Mostly retired Parish Priest & former Elementary Headmaster. Lover of God, dogs, most people, joy, tradition, humour & clarity. Legion Padre, theologian, teacher, philosopher, linguist, encourager of hearts & souls & a firm believer in dignity, decency, & duty. A proud Canadian Sinclair with solid Welsh and other heritage.
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