X Marks the Scot - An on-line community of kilt wearers.
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23rd October 11, 05:28 AM
#4
Re: Possible snap failure
 Originally Posted by Donnie
Thank you Mr Ashton. It is not that I have chosen not to advertise here, it is that my little one man dog and pony show can't afford a monthly payment for advertising right now. If things grow enough, I will most certainly be contacting you about an ad.
On a slightly different note. I believe that customer service has all but dissappeared in this country. I think that as companys have gotten large, they just feel that there will always be another customer, why worry about making sure your existing customer base is happy or not. This has also become a throw away society. If it doesn't last, just throw it away and get another one.
What has happened to making a good, durable product? There are very few true caring craftsmen out there any more. I do believe you will find most of them right here and on the other kilted forums out there. Every member here has the power to make or break a new or existing business out there with their reviews here. Cudos to you for providing that ability to folks out there!
Amen, Donnie.
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