My Scotweb Experience

[denmcdough]

Always two sides to a story, for sure. But I do think that what was said about Scotweb needed to be said in this public forum. If not, then how do we distinguish who is reputable, and who is not. After all, isn't that what forums are all about, to learn? I had a similar problem with another Scottish company two years ago, and it became a nightmare.

Now, to be fair, I have never dealt with Scotweb, but I do empathize with the pipe band's dilemma. Had the OP not been made, Nick would not have responded. And, to be quite clear, there have been some disgruntled forum members with Scotweb's performance. And, there have been many who have had decent service; no complaints whatsoever. Boils down to a crap shoot.

As for me, I'm sticking with the forum advertisers who are top notch...who have great products and, more importantly, render tremendous service. So, who might that be? I do not mind stating that the following vendors have been wonderful to me, and if there was a mix-up (it does happen occasionally), it was handled with regret, and quick resolve: USA Kilts, Stillwater, STM, Celtic Croft, Dunadd (former advertiser), Bonnie Heather Greene. Now, I have not done business with the other vendors on this site, so I can only speak from experience about the vendors that I just mentioned.

As an after thought: had things been done correctly, in the first place, there would be no need to contact Nick!!!! My feelings are with the pipe band.

Good luck with the pipe band and your dilemma.