Is it a kilt - Or a jig saw puzzle?

[The Wizard of BC]

So, we have a kilt that does not fit.
Along with it being too small in the hips and waist, the Fell is about two inches too short. This causes the pleats to splay out and hang wonky. (FYI - Wonky is a kiltmaking technical term.)

Next I grabbed the top buckles and pulled just as would happen when this kilt is strapped on.
Yep, you guessed it, this kilt is made with no stabilizer. The entire back of the kilt stretches putting undo stress on the pleat stitching and distorting the fabric.

Now for the really strange part. I am telling the customer that this kilt is a write off. That it will cost more to fix it than it cost him to buy it new.
AND HE DOES NOT CARE!.. This kilt has great sentimental value to him and he wants it right. He had no idea what a kilt should look like or how it should be made. He just wants his kilt to fit and to look good.

I explain how much it is going to cost him in labor and I also make it very clear that there is a very good chance that due to the pleat cutouts there may be nothing that I can do to make it larger and/or to fix the pleating.

He does not care. He tells me to do whatever it takes to make this kilt right. He says that he now knows about what is wrong with the construction and tells me to proceed to tear his kilt apart. He tells me to call him once I have it apart and to let him know if I can make it larger and fix the pleats. If I tell him there is nothing that can be done he will pay me for my time including that necessary to put it back together just the way it was when he first walked in.