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  1. #1
    Join Date
    21st March 19
    Location
    Ottawa, Ontario, Canada
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    Problems with the USAkilts tartan generator

    Hi, I’m expecting problems using the tartan designer on the usakilts website. I can see the different sections of colours but can not select individual colours, i also can see the tartans I have saved on my account but can not open any of them in order to modify them. is it because I’m using my phone vs using a computer or something similar? Is it because the website is under maintenance? Any information is appreciated
    Clan Logan Representative of Ontario
    https://www.instagram.com/clanlogan_ontario_canada/ (that's where i post my blogs)
    https://www.youtube.com/channel/UCVgTGPvWpU7cAv4KJ4cWRpQ

  2. #2
    Join Date
    3rd December 21
    Location
    West Oak, Nebraska
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    Popped in to try. I'm not having a problem with it on the computer. I don't have an account there and it says my gmail account isn't a valid email, so I can't try getting to a saved design on my phone to test it.

    However, I can select and choose colors on the phone to place on the weaving board, but cannot select individual rows of color from the cloth to click and drag to a new spot in the fabric. Was this a feature before? The fabric band highlights in the fabric, but not to a corresponding bit band in the weaving board on the left.
    DunRovinStation.blogspot.com (non-monetized or affiliated)
    Muir, MacKendrick-Henderson, Campbell, Clarke, Gordon, Cameron, Chattan,
    Galt, Euen, Slowan(Sloan), Tyndings, Ramsey, Stewart, MacAlistar

  3. #3
    Join Date
    21st March 19
    Location
    Ottawa, Ontario, Canada
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    Quote Originally Posted by DunRovinStation View Post
    Popped in to try. I'm not having a problem with it on the computer. I don't have an account there and it says my gmail account isn't a valid email, so I can't try getting to a saved design on my phone to test it.
    Weird it works with my Gmail no problem.
    Clan Logan Representative of Ontario
    https://www.instagram.com/clanlogan_ontario_canada/ (that's where i post my blogs)
    https://www.youtube.com/channel/UCVgTGPvWpU7cAv4KJ4cWRpQ

  4. #4
    Join Date
    3rd December 21
    Location
    West Oak, Nebraska
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    Odd that.
    between the two of us, we have a working generator.
    DunRovinStation.blogspot.com (non-monetized or affiliated)
    Muir, MacKendrick-Henderson, Campbell, Clarke, Gordon, Cameron, Chattan,
    Galt, Euen, Slowan(Sloan), Tyndings, Ramsey, Stewart, MacAlistar

  5. #5
    Join Date
    20th June 11
    Location
    California
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    Have you tried a different browser?

    This is an issue I might email USA Kilts about.

  6. #6
    Join Date
    3rd December 21
    Location
    West Oak, Nebraska
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    I was able to get it all working off my computer.
    Agree, try another browser?
    Clear cookies?
    DunRovinStation.blogspot.com (non-monetized or affiliated)
    Muir, MacKendrick-Henderson, Campbell, Clarke, Gordon, Cameron, Chattan,
    Galt, Euen, Slowan(Sloan), Tyndings, Ramsey, Stewart, MacAlistar

  7. The Following User Says 'Aye' to DunRovinStation For This Useful Post:


  8. #7
    Join Date
    3rd December 21
    Location
    West Oak, Nebraska
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    I ran into problems last night with the site not recognizing that I was logged in, and repeatedly asking me to log in to change pages.
    I also cannot access my saved Tartans.
    I emailed last night. The response this morning was that they are aware of the issues but cannot fix them at the moment. They are in the middle of a website change/upgrade - with no time frame to resolution known.
    So, there you have it.
    I'm glad I grab screen shots after each design.
    I'm sorry you can't get into yours either.
    DunRovinStation.blogspot.com (non-monetized or affiliated)
    Muir, MacKendrick-Henderson, Campbell, Clarke, Gordon, Cameron, Chattan,
    Galt, Euen, Slowan(Sloan), Tyndings, Ramsey, Stewart, MacAlistar

  9. The Following User Says 'Aye' to DunRovinStation For This Useful Post:


  10. #8
    Join Date
    20th June 11
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    California
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    Quote Originally Posted by DunRovinStation View Post
    I ran into problems last night with the site not recognizing that I was logged in, and repeatedly asking me to log in to change pages.
    I also cannot access my saved Tartans.
    I emailed last night. The response this morning was that they are aware of the issues but cannot fix them at the moment. They are in the middle of a website change/upgrade - with no time frame to resolution known.
    So, there you have it.
    I'm glad I grab screen shots after each design.
    I'm sorry you can't get into yours either.
    I believe they have been working on the redesign for several years now. It is a long process if done in-house.

  11. The Following User Says 'Aye' to KennethSime For This Useful Post:


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