In fairness to Gold Brothers I am pleased to let you know that the refund was processed today.

I do not know why their communication is so poor when usually all a customer wants is a brief, simple response that they are not being ripped off but that it will take a few days till "the clerk" is in the office to process the order or whatever the reason.

Is it purely coincidence that the day after I post the issue where other potential clients could be swayed that the refund appears? Could Gold Brothers be among us? I think that would be great. It would at least show me that they know where their market is and want to listen to how they are perceived. I would still use caution with these companies as the effort required to manage the transaction is intense.

I wish I had not acted so quickly to bid for this on ebay and waited to hear the advise of the members here recommending the less expensive, more nicely constructed Buzz Kidder sporrans.