Nick, I'm not sure if you include me in the list of complainers, I did complain both to Kiltstore and here, I said "I went to order a kilt pin, cost 18AUD, nice pin - nice price, but the postal charge comes to 32AUD"

I think that was a valid complaint, but in fairness, the cost of postage was reduced to a very reasonable price and the sale went ahead.

I was satisfied and will continue to buy from Kiltstore with confidence.