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  1. #1
    Join Date
    29th April 04
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    Denver, Colorado USA
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    Colin,

    You are so mean tempting us with all those links.....bless you.
    Glen McGuire

    A Life Lived in Fear, Is a Life Half Lived.

  2. #2
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    18th August 05
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    I don't mean to throw a wet towel on all of the fun, and I won't rehash all of my fun with Clansman Knitwear.

    I'll just point you to this Clansman Knitwear and leave you with the old warning "Let the buyer beware"


  3. #3
    Join Date
    18th November 05
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    Fairfax City, VA
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    I've never bought anything from Clansman Knitwear so I can't comment personally. But I know that the reason I've never considered giving them business is that I've heard so many horror stories.

  4. #4
    Join Date
    30th March 05
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    I recently bought 3 yards of material from them. I had no problems with purchase/delivery.

    But I haven't heard these horror stories.

  5. #5
    Join Date
    27th September 04
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    Amelia County, Virginia, USA
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    Not going to say a word. Okay, I will say one thing, Clansman Knitwear is the reason I got involved with this board, so I do thank them for that at least.
    "A day spent in the fields and woods, or on the water should not count as a day off our allotted number upon this earth."
    Jerry, Kilted Old Fart.

  6. #6
    Join Date
    8th November 05
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    Northglenn, Colorado, USA
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    Quote Originally Posted by clancelt
    I don't mean to throw a wet towel on all of the fun, and I won't rehash all of my fun with Clansman Knitwear.

    I'll just point you to this Clansman Knitwear and leave you with the old warning "Let the buyer beware"

    I'll second that. The kilt I have was purchase thru them and while good(note I did not say excellent) it took much longer to arrive than was indicated. I had several promises that it was shipping/had shipped/was enroute etc but the bottom line is that it arrived after I left for the Long's Peak Scottish/Irish Festivle. They were there and he checked on it. Told me it arrived at 5, we had left the house at 5:30 and it wasn't there. Never getting anything from them again.

  7. #7
    Join Date
    21st August 05
    Location
    California
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    I won't deny that many have had an issue with them in the past, but I've dealt with them and have not experienced the same problems. Perhaps I should count myself among the blessed.

    The BBB report says it all, I suppose. But you can't deny the nice prices and the quality of the workmanship. Since I can literally drive over and knock on the door if need be, I will probably continue buying their ready-mades.

  8. #8
    Join Date
    16th November 05
    Location
    santa clara CA
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    Thumbs down

    Quote Originally Posted by Livingston
    I'll second that. The kilt I have was purchase thru them and while good(note I did not say excellent) it took much longer to arrive than was indicated. I had several promises that it was shipping/had shipped/was enroute etc but the bottom line is that it arrived after I left for the Long's Peak Scottish/Irish Festivle. They were there and he checked on it. Told me it arrived at 5, we had left the house at 5:30 and it wasn't there. Never getting anything from them again.
    Yeah I was a little disappointed with them too. That's sad because for me they're local

  9. #9
    Join Date
    18th October 05
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    clansman knitwear warning

    it took them 1 year and 1 week, for them to get me my order. thats after bi-weekly calls and inquiries and complaints, i was promissed 12 weeks tops. you cant inagine the excuses i heard, i finally reported them to the highland festival commity and got them banned from selling or having a tent this last year. their merchandise is good stuff, not great or that good of prices for the hastles you'll have if you order from them
    ma two cents..

  10. #10
    Join Date
    2nd October 04
    Location
    Page/Lake Powell, Arizona USA
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    Sadly, my own experience with Clansman Knitwear mirrors Scibaer and Clancelt's. The latest adventure is still ongoing and has yet to be resolved.

    Details are on the Kilt Review board at http://kiltreview.com/ under the Chit Chat section. My Experience with Clansman Knitwear.

    I also had a prior poor experience where the owner insisted he gave me the correct Macdonald clan emblem on a t shirt, was just the ancient Macdonald emblem...with a raven rather than the usual mailed fist and cross. Then the imprint of the word Macdonald was also redone faintly from the shirt being folded before the ink was dry.

    In fairness, I have bought from them at highland games when the goods were right there for me to examine and take with me after I paid for them.

    Main thing this order was that the goods, said to be in stock in Vallejo, CA were eventually drop shipped from Kearsarge, NH and a portion of the order was backordered without notice. I had to advise them I was short and they didn't even know the shortage had been ordered, even though it was clearly on the order acknowledgement from them weeks ago...also seems that when the owner is out of town their staff has no access to copies of orders received...had to email a copy to them to get things rolling weeks after the owner promised prompt shipment.

    Have also gone many days without a response to email inquiry...anyway, its all documented for your consideration on the kilt review board.

    Not down on them, just firmly believe that one of the benefits of boards like this and kilt review is to be able to share information and point each other to great outfits and deals and warn of poor service and rip offs. And, no, not saying Clansman Knitwear is a rip off, just poor service.

    Ron
    Ol' Macdonald himself, a proud son of Skye and Cape Breton Island
    Lifetime Member STA. Two time winner of Utilikiltarian of the Month.
    "I'll have a kilt please, a nice hand sewn tartan, 16 ounce Strome. Oh, and a sporran on the side, with a strap please."

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