Sorry to hear that you are having trouble with them Bryan. I have ordered the charcoal jacket/waistcoat combo, and 8 yard handsewn kilt, and now a dress sporran from them. While I have found that they can be a bit forgetful, I have only had great service from them. David McSweeney has always answered all my emails and questions. My kjacket needed to be made, as they didn't have my size in stock when I ordered. It does not look much like the jacket you, Graham, Spacemoose, etc have in that Scottishkilts added the silver buttons for me. It's a nice change so I didn't complain.

I know they are extremely busy right now, but that is no excuse for a lack of communication. I hope your situation gets resolved.