What is up with Scottishkilts.net?

[Norbydog]

I emailed David and he told me that they will have some more sales in the near future. I also reminded him (but he already knew) about the number of orders that came from this website and the positive talk of the kilts he offers.

I also learned that he designed the Irish American, a combination of the USA and Republic of Ireland flag.

[Piper]

I'll put my hand up in defense of Scottishkilts.net. I ordered one of their Irish American 5 yard kilts. Delivery time was almost 2 weeks quicker that I expected (appropriately enough, it arrived on the 17th). They shipped via Parcel Force and USPS, and I was not charged any duties.

[g koch]

ScottishKilts.net's kindly Mr McSweeney sent along this update on my jacket and vest order AND info concerning a change in the jacket styles available:

Dear Mr Koch,

A recent thread on the xmarksthescot forum was brought to my attention today and I would like to offer my personal apologies for the delay in getting the replacement jacket to you.

The image on the site [Tweed Argyll with 5 Button Waistcoat Item Code: VTW5V] is no longer the style we are stocking and this has caused several mix ups, although thus far no one has had the common sense to change the image. A replacement jacket was specially ordered from our tailor in February and is due in any day now. All going well the jacket should be in your hands by the end of next week. I will send you a further email early next week updating you on the progress.

Once again, my apologies for the delay. We will be changing the image on the site this week and hopefully this will prevent any future problems. I can assure you that throughout the group we deal with a very large number of orders and pro rata the number of problems we experience are minimal.

With apologies.

David McSweeney
Scottish Kilts http://scottishkilts.net

Feel bad putting them to the trouble of making a jacket special. Nice to know they check this board, though.

[flyv65]

ScottishKilts.net's kindly Mr McSweeney sent along this update on my jacket and vest order AND info concerning a change in the jacket styles available

SNIP

A very similar response to my stuation as well. In fact, I just received this morning an update from David about my jacket&waistcoat: it's at the finishers (I have no idea what a finisher does, but then I'm not in the business) and should be here in time for Kilt Day. Like our friend Mr Koch, I'm very impressed with the response Scottishkilts.net has shown.

Bryan...getting excited already...

[Colin]

That's the thrid reference to Kilt Day I have seen in the past few days, what is it?

I emailed Scottishkilts on Monday to check the status of my dress sporran. I had asked for some modifications so it had to be specially ordered from the supplier. David replied that it was taking longer than originally expected (he had originally said i should have it by the 22nd) and it would be going out by this Thursday (today). The funny thing was, yesterday when i got home I had a "Sorry we missed you" note from Canada Post. Sure enough it was my new sporran. I few issues with the order, but I will try and sort those out with David before I post them on here.

I will post a pic of the new sporran in another thread.

[Alan H]

This has been a great thread to follow. Good on scottishkilts.net for coming through!

...and good on David for watching xmarksthescot.com !

AND....

The fact that when people go looking for information on kilts and kilt wearing, they'll come here is not lost on the retailers out there.

[possingk]

Alan,
We think a lot alike, I really appreciate the fact that kilt makers check in on us here at Xmarks to find out what we are thinking. Clarify things if they can, and help us out with suggestions and using us a test market. I think this helps both the vendor and the consumer.

When I first joined here the review section was removed, and I followed the thread that caused that to happen, but I remember thinking to myself what a great open site where customers and vendors can discuss things. That particular thread got out of hand I know, but it was still the impression that if I have a question on an item from one vendor or another, I not only get help from other people who have bought them, the vendor actually answers questions as well. To this day it amazes me when one vendor recommends another vedor.

I guess that is why they call this a virtual community, and what a great one it is.