Kilt returned to Lochcarron

[Rob Wright]

YIKES.

I have 2 kilts made by Lochcarron and have not had any problems with them. I hope that it all gets straightened out to your satisfaction.


Rob

[M. A. C. Newsome]

I have to say, having ordered kilts (for clients through the Scottish Tartans Museum gift shop, not me personally per se) from a variety of Scottish kilt supply companies, that Lochcarron is our hands down preferred source, as their kilts are not only of the highest quality of construction, but have also demonstrated a consistancy that you sometimes don't find from other sources.

(And I'm not being paid by Lochcarron to say that -- I'm just speaking from my personal experience, based on several years of ordering kilts from them.)

I trust this was just a fluke, and they will fix it swiftly for you. Are you dealing with their US office, or directly with Scotland?
M

[Robin]

Are you dealing with their US office, or directly with Scotland?

Directly with Lochcarron Galashiels Mill Scotland...I live in the Netherlands.

I didn't even bother contacting the kiltshop...they didn't made the kilt, so I turned to Lochcarron straight away.

I'm really pleased with the quality of my Caledonia...part of the reason I ordered another LC kilt.
The Isle of Skye kilt itself is also very well made...just the "add ons" are not well attached...I agree with Matt...must be a rare fluke.

Lochcarron customer support took my complaint very serious and they're probably more upset about it as I am.

[Cinnabar]

Every person (or company) will eventually make mistakes. It's how they deal with those mistakes that marks their true character.

I'm curious how this turns out and hope for the best.

[Southern Breeze]

Sounds like your kilt was made on a Friday evening or Monday morning.

[auld argonian]

Sounds like your kilt was made on a Friday evening or Monday morning.

Yah...you want a Wednsday kilt.

Best

AA

[Kilted KT]

Sounds like your kilt was made on a Friday evening or Monday morning.

Actually, any time on friday isn't so great when the maker spent thursday night happy hour ( and several after that) talking to a bottle of Oban or Dalwhinnie....