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  1. #1
    Join Date
    9th June 06
    Location
    Midland, TX
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    Bummer . Let us know if/when the manager get's it sorted out. You compared it to $60 sporrans. If you don't mind: what was your cost for this one?

  2. #2
    Join Date
    10th November 04
    Location
    Sunny Portland, OR
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    I would rather not say exactly..... but it was not cheap......

  3. #3
    Join Date
    10th November 04
    Location
    Sunny Portland, OR
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    L&M has asked me to ship it back so they can repair the cantle and other issues.

    Overall, that was pretty smooth.

    I may have been overly harsh on them at first, because it was different than what I had pictured, and the crooked cantle was something I had seen time and time again in 'cheap' sporrans.

    An expensive lesson for buying sight unseen (I won't be doing that again)...

  4. #4
    Join Date
    10th March 05
    Location
    Fergus Ontario, Canada
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    Glad that all got sorted out I have an account with L&M and most of the products I have been sent were awesome I esecially like the Rob Roys they carry what a sporran.
    MacHummel

  5. #5
    Join Date
    2nd October 04
    Location
    Page/Lake Powell, Arizona USA
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    Sad, hope things work out.

    I'd thought L&M only sold through dealers...?

    They have a beautiful website http://www.landmhighland.com/

    But, like most sporran dealers, even though they give minute detail about each sporran they totally leave out any clue as to the sporran measurements, dimensions, size.

    Just don't understand their logic in holding back such very basic information.

    Wonder if, when you get the sporran back you could give us the dimensions of it.?

    Thanks,

    Ron
    Ol' Macdonald himself, a proud son of Skye and Cape Breton Island
    Lifetime Member STA. Two time winner of Utilikiltarian of the Month.
    "I'll have a kilt please, a nice hand sewn tartan, 16 ounce Strome. Oh, and a sporran on the side, with a strap please."

  6. #6
    Join Date
    10th November 04
    Location
    Sunny Portland, OR
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    818
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    Well.....

    To update the story..

    I talked to Peggie McLean, the owner/manager of L&M today on the phone. Such a nice person.

    She had contacted me to say that they had received my sporran, and that she also was unhappy with how it had turned out.

    So, long story short, they are going to completely remake a sporran for me....

    That is great service, above and beyond.....

    Yes, they only sell through retailers, but as this was a custom item, they wanted to interact with me directly to rectify the problem.

    At this point in time, with this kind of service and attention, I would be happy to buy an L&M product again.

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