HELP- a call to arms!

[Ialtog]

I just have to say I was pretty surprised that Ms. Clark not only contacted those directly affected, but she visited XMarks as well. I can't say I've seen that kind of effort expended too often by agencies I've dealt with in righting a wrong. Also, kuddos to Elaine Murray. If she wants to spend some time in the sunny Southwest of the USA I'd be happy if she'd be my Representative for awhile! Nice job everyone.... Nice to see a happy ending.

[Riverkilt]

And, I shall contact the spirit of my late father and tell him its okay to resume his ghost patrols over Dumfries in his phantom Hurricane.

Ron

[Pour1Malt]

well...

Delia Holland just stopped by Ferintosh...

we had a nice, brief chat...

she said that an official VisitScotland post is coming soon...

(to this thread!)

It will be an apology to (if I understood correctly) ALL of us...

She apologised to me several times and quite earnestly. (for the remarks, for the letter not being sent, and more)

I think she has been impressed and a bit overwhelmed with how quickly this went from
a small local complaint to a very global one.

I will not detail more yet... suffice to say- she has taken full responsiblity, is very sorry about this, and I respect her for coming to see me in person.

so.. I will wait for their post...

... a side note... it was not Elaine Murray MSP that phoned her (I got that wrong- sorry about that) it was Denise Hill of VisitScotland...

so.. thank you Denise Hill!