Quote Originally Posted by ozone View Post
I agree on challenging the processing fee and the 4% tariff difference. They need to do their part right. Plus, on their invoice, it states the proper tariff code and the shipper had the proper tariff code, only the actual "agent" screwed things up. Just out of pure stubbornness, I am going to challenge these charges...so there!
As someone who makes a living listening to unreasonable demands, I can tell you that yours is not an unreasonable demand. Go to it!