Arghhhhhhh!!!!!!!

[Archangel]

Fedex actually sent me a bill and no way to pay it. The people here couldn't take the money. There was nothing online. I made a couple of phone calls and gave up, They then sent me a couple of nasty notices. I phoned their legal centre and told them to "get off the pot, there was no mechanism to pay them!" I closed telling them that my time in all these call and trips was worth more than the bill so I'm considering it paid. Never heard from them again.

yeah, challenge them.

Good luck.

[GlassMan]

They sent me a bill for their "so-called" services when I received an order from the Kilt Store. I ignored it and called Kilt Store and stated that I felt they were the ones responsible since I had specifically requested the Royal Mail when I placed my order and that it was their staff who sent it via FedEx instead. Never heard anything else from FedEx and all my other orders from KiltStore have always been absolutely correct and shipped by the Royal Mail.