I'm having similar problems. I live in the Scotland. A friend of mine in Dublin wanted a print of one of my photographs from the wonderful Deviantart.com.
So I ordered it and had it send usps rather than UPS.

6 weeks later it still wasn't there.
8 weeks lated it had been 'delivered' but they didn't know where to.
Deviantart very, very kindly sent another copy free of charge.

4 weeks later it had been 'delivered' but, again, they didn't know where to.


From now on I'll always pay the extra.



Good luck with the whole debacle.