Thanks for the tea and sympathy fellas (and I might try that Google suggestion - seems like I tried that successfully in the past). I know the company can do what they want. It's their stuff and their money after all. It's just that it was okay last week and if I hadn't deleted my cookies I probably could've still gotten on but I was trying to be a good employee and keep things running smoothly. The inconsistency bugs me. Two similar sites and two different results. I know they can see me. When we get monitored you can see everything on the screen and hear every word. But, I'm "the guy in the kilt" so no one thinks twice about me being on XM. It's always been okay there to be online as long as it doesn't interfere with your work, i.e. you're not surfing for football scores during a call. We are tied to our desks and cannot move around during the day so some distractions are allowed. Some days can be very slow so surfing XM keeps me sane. Oh well, I have time in the mornings while trying to get everyone else up and out so I'll have to adapt, adopt and improve. Onward and upward!