As others have said, be glad you ordered from Jerry. He will indeed go out of his way to make things right. SUPERB customer service (his sterling Ebay rating is well deserved and hard earned).
I'd simply contact him and let him know the issues, so that he can arrange to have everything rectified properly. No reason to waste your time trying to fix this yourself.
My Clans: Guthrie, Sinclair, Sutherland, MacRae, McCain-Maclachlan, MacGregor-Petrie, Johnstone, Hamilton, Boyd, MacDonald-Alexander, Patterson, Thompson. Welsh:Edwards, Williams, Jones. Paternal line: Brandenburg/Prussia.
Proud member: SCV/Mech Cav, MOSB.
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