USAK service

[RockyR]

The only thing I can think is that it's slow b/c of the time of year. Sorry about the slowness... it left our shop on Saturday Morning.

If you tell me the city/state or the name on it, I can give you the confirmation # if it doesn't get there today...

[Clockwork John]

FL & DD: Thanks for the compliments...

Crusty: Yours will be there soon... it went out first thing Wed. morning (priority mail). Hopefully Sat at the latest.

Sealark and Galician... they weren't Off The Rack kilts, were they? If they WERE, then you should have them by now. If they're rush orders, they'll be done and out the door within a week.

WOW! Talk about good service... I placed the order using my wife's email and credit card, and he still knows which order is mine!

[Galician]

The only thing I can think is that it's slow b/c of the time of year. Sorry about the slowness... it left our shop on Saturday Morning. If you tell me the city/state or the name on it, I can give you the confirmation # if it doesn't get there today...

Yes, I understand about the mail service at this time of year. That's why I would never have called you so soon. But this thread came up, and I just wanted the chance to vent.

[KiltedDawg]

Rocky and Kelly are great! They are easy to deal with and deliver a wonderful product in a timely fashion. I only wish I could give them more or my money, but I guess I'll have to wait and earn it first. Ahh, the wish list continues to grow!

[RockyR]

Rocky and Kelly are great! They are easy to deal with and deliver a wonderful product in a timely fashion. I only wish I could give them more or my money, but I guess I'll have to wait and earn it first. Ahh, the wish list continues to grow!

Kelly said that she's willing to take your money at any time! :smile:

Thanks for the kind words.

[Frank McGrath]

I've been sick as a dog since I picked up my new MacRae from Rockay and Kelly. I've only had chance to wear it three time since I picked it up. It's great. 5 weeks wait when told 8 weeks. Now that is Service. It looks and feels just fantastic.

[Rotundra]

Hey guys! Just wanted to post some love for USA Kilts. The semi-trad kilt I ordered form them was made and arrived at my door in less then two weeks. It's amazing the quality of work they can do in that amount of time. The craftsmanship and the ability to make a kilt for someone that they have never seen in person, with just measurements over the phone is fantastic. It fits amazing, and looks great. I will soon post pictures up of it! Thanks Rocky and Kelly for making my first real kilt buying experience so easy and painless!!!!

[Sealark]

Hey Rocky, my kilt was not off the rack. It was the custom semi-trad Clark (Sea - Lark)
I rushed the order but I do not mind waiting, as I said before perfection is worth the wait. I'm just glad that you measured me, the measurements I came up with were not the same as yours. I never bought or measured myself for a kilt before, so thanks. It was worth the drive up from Maryland, I know it will fit properly.

[Clockwork John]

I got my package today. Everything is as ordered and in excellent shape except for one minor detail... the sporran chain has some rust on it. Absolutely everything else is perfect.
No biggie, I hadn't planned on using the chain anyway.

The sporran in quite roomy, and can hold all my day-to-day stuff and then some! The hose look and feel great, and my wife will absolutely love the shirt I got her.

Thanks Rocky!

[RockyR]

WOW... I never had anyone say that the chainwitha buzz sporran was rusty. Sorry about that. I never check the sporran chain (other than to make sure it's there). I know you said you aren't going to use it, but if you need a replacement, PM me.