My only experience with DHL has been in deliveries made to the Museum from various companies in Scotland that we order from. I can't recall once having a single problem with receiving a package.

That being said, I really haven't had a problem receiving packages from UPS, FedEx, or the US mail, either. Maybe we are just lucky!

I do note that most of our UK suppliers seem to prefer shipping to us via DHL or standard mail, though one has recently switched to UPS. Can't recall any UK supplier of ours ever shipping FedEx.

The only problem we have had in recent memory receiving a package from the UK was through the mail. Royal Mail said they gave it to the US Postal Service. The US mail said they never received it. Neither could do anything to help me locate my package! In the end I had to cut my losses and reorder the merchandise on that one. That's been an isolated expereince, which is bound to happen from time to time when one does a lot of overseas shipping and ordering.

Aye,
Matt