OK, I just had a whiny call from Ralph Weir about my chargeback from Amex and complaint to BBB. Both of which he blew off, not to mention his e-mails from me.

Anyway, he was blaming all this on the distributor instead of that he refused to deal with anyone.

So, I just left a message on the BBB website saying that I talked with owner and he said fault was with the distributor.