X Marks the Scot - An on-line community of kilt wearers.
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3rd October 08, 12:26 PM
#2
 Originally Posted by funlvnman
Anyone know anything about this? Is my co-worker misinformed?( I hope so), is this a real problem? I haven't dealt them personaly, I have a local vendor who sells them for the same price as UtiliKilt so I give him my business. I'd hate for a company that makes such a great product to be "sub-optimal" in the customer service department.
Rich
I hate to say it but thats what happens when a good small company gets to big an decides to go retail, They are not in charge of the Customer service anymore. So it's hit or miss, if you find a good vendor keep them. I haven't Bought a UK since the change and probably will not buy another.
Last edited by Cherub; 3rd October 08 at 01:09 PM.
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