X Marks the Scot - An on-line community of kilt wearers.
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27th February 09, 02:22 PM
#1
I never got an email confirmation of the orders when they were place, but I usually got a notice that my product was ready and being shipped out.
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28th February 09, 12:25 PM
#2
 Originally Posted by Colin
I never got an email confirmation of the orders when they were place, but I usually got a notice that my product was ready and being shipped out.
But what would you do if something with your order was wrong, for instance wrong measurements? How could you prove that gave the correct measurements and that they made probably a mistake?
regards
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1st March 09, 03:49 PM
#3
 Originally Posted by Reef
But what would you do if something with your order was wrong, for instance wrong measurements? How could you prove that gave the correct measurements and that they made probably a mistake?
regards
My second kilt from them was ordered with the exact same measurements as my first kilt from them, but did not fit. They were every accommodating and exchanged the kilt for me. I have found their correspondence somewhat lacking, but I always had good customer service from them.
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