One doesn't know whether to laugh or cry!

As I said above, this is a wearily familiar pattern... As long as orders stay within the normal processes, everything tends to work smoothly. But once something goes wrong, it seems inevitable that one thing after another will follow. May I just say...... aaaaaaargh!

Please PM or email me (nick AT scotweb DOT co DOT uk ) directly with the exact spec of the item you've been expecting Barry. I should probably have said this the first time. I'm going to make sure you get the sporran you want, even if I have to make it myself. (Okay, this latter suggestion is probably unwise polemic, given my limited craft skills - but you'll get my drift...)

And please keep this other one with our compliments.