We have had:-(

UPS deliver package to house next door - and the neighbor took 3 weeks mention there was a package for his nieghbor

Fedex fail to deliver on saturday for a Broadway show in NY City

I once rushed a package to a UPS center had them wrap the package and at the same time I purchased some supplies. they missed charging me for the package (even though it was sitting on the counter and they had just wrapped it) - 6 weeks later i get a call that we had a package sitting there..i thought it was for us....not from us.... They had held the package for 6 weeks waiting for me to return to pay...they had all my contact info but never called.

Temp (regular guy was on vacation) Postal guy fail to show for 3 days because nobody told him to stop and ask if we had packages

overnight stuff is always the worse - It scares me everytime I do you for a special event... Because once I hand it to ups.usps.fedex.. i no longer had control

In the big picture.. we shipped about 3700 packages last year and the percentage of BAD things was very very small...