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  1. #1
    Eric Schutte is offline Oops, it seems this member needs to update their email address
    Join Date
    19th September 09
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    NE Washington State
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    My kilt finally arrived....

    Hello all, its time for another exciting chapter in the ongoing saga of "Eric Schutte's first Kilt".......we know join our world famous super slueth as he recieves his kilt......

    I received my kilt from Starthmore Woollens with great excitement as I opened the package and looked inside.....whats this? OMG its the wrong tartan!

    OK kids here is the story. Strathmore Woollens made a small mistake and thought I wanted a 16 oz MacLean of Duart Modern when what I asked for was a 16 oz. MacLean of Duart HUNTING modern. I pointed out the mistake to Jonathon Brown of Strathmore Woollens.

    To make a really long story short, he let me keep the MacLean Modern and stated I could order the Maclean Hunting Modern for a GREATLY reduced price (93.00 GBP) DELIVERED. He even put the MacLean Hunting Modern on RUSH at no extra charge. I ended up getting 2 beautiful 16 oz kilts delivered to my door for 641.93 USD total. That's right I said TOTAL.

    No THAT is service. I would HIGHLY recommend Starthmore Woollens to anyone.

    I am now OFFICIALLY kilted!! YAHOO! or as us leathernecks like to say....OOOHHHRRRAAAHHH!!

    Eric Schutte

  2. #2
    Join Date
    27th October 09
    Location
    Kerrville, Texas
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    Pics or it didn't happen!

  3. #3
    Join Date
    3rd August 09
    Location
    Fayetteville, North Carolina
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    WOW....amazing!! And I'll have to echo the requirement for pictures.
    "If there must be trouble, let it be in my day, that my child may have peace." -- Thomas Paine

    Scottish-American Military Society Post 1921

  4. #4
    Eric Schutte is offline Oops, it seems this member needs to update their email address
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    19th September 09
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    Stay tuned

    Pics to follow soon, I will take a pic of the MacLean of Duart Modern tonight after bagpipe lessons......

    Eric Schutte

  5. #5
    Join Date
    7th May 07
    Location
    Chicago, Illinois, USA
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    That's the kind of mistake I wouldn't mind. It certainly speaks well of Strathmore Woolens customer service.
    Animo non astutia

  6. #6
    Join Date
    25th May 06
    Location
    Kitchener, Ontario, Canada
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    Very good! Strathmore (and Jo Brown) is a good company to deal with.
    [B][COLOR="DarkGreen"]John Hart[/COLOR]
    Owner/Kiltmaker - Keltoi

  7. #7
    Join Date
    14th January 08
    Location
    San Antonio, TX
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    Sweet. You will absolutely love Strathmore's 16 oz tartan----excellent boddy, very fine finish, good slightly drapy hand, esceptional selvedge. Since their 16 oz tartans are typically custom runs, getting not just one but two tanks in 16oz Stratmore W100 is a tremendous deal. Yahoo and congrats. My envy abounds.

    But, as stated above, NO PICTURES IT DIDN"T HAPPEN!

    jeff

  8. #8
    Join Date
    23rd August 08
    Location
    Displaced 3rd generation Californian now residing in the "old" State of Jefferson, USA
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    Congratulations. Strathmore understands customer service, and marketing. Your testament to their correcting a mistake is better than any advertising. I'll certainly take a look at them.
    [I][B]Nearly all men can stand adversity. If you really want to test a man’s character,
    Give him power.[/B][/I] - [I]Abraham Lincoln[/I]

  9. #9
    Join Date
    2nd October 07
    Location
    Denver, Colorado- a mile high, baby!
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    Sounds like it the day for new kilts! I got mine today, too. Just one for me, though, so color me a little jealous... although not much! I look forward to the pics (which is why I haven't yet posted a brag thread... no pix!)
    "Two things are infinite- the universe, and human stupidity; and I'm not sure about the universe." Albert Einstein.

  10. #10
    Join Date
    4th January 10
    Location
    Tennessee
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    To repeat an earlier post....

    "No pics... It didn't happen"

    Great customer service story.

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