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  1. #1
    Join Date
    25th November 10
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    Nimes, South of France
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    Great buy from Scotweb

    Before I go any further I must say that I don't have any means of taking and publishing photographs therfore if, for you, this means (in the XMarks tradition) that it didn't happen, then read no further.

    I placed an order for an 8 yard knife pleated kilt in 16 oz wool in the Cunningham modern tartan from Scotweb on the 7th of December. I live in the south of France. I received my kilt the 31st of December in the morning.

    I can not say any more than, from all aspects, this order was almost perfect. One slight problem (an article I wanted was out of stock) but a few e-mails cleared that up quickly.

    The quality garment I received was a perfect fit and I was able to wear with pride (and to great effect) for the Hogmonay festivities.

    I am one VERY happy Scotweb customer who will be ordering more stuff from them when I have the funds available (my wish list is rather long at the moment I'm afraid).
    Last edited by BCAC; 7th January 11 at 01:29 AM.

  2. #2
    Join Date
    23rd May 06
    Location
    Far NW Corner of Washington State, USA (48° 45' 51.5808" N / -122° 30' 36.6228" W)
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    Thumbs up Scotweb: Great Customer Service!

    Wonderful! Glad you had a great experience!

    I've had on occasion in the past year of dealing with Scotweb's customer service, having numerous queries about products they carry. Mainly I corresponded with Nick through the Scotweb website, and I have always found the customer service to be friendly, prompt, and very helpful.

    There are a couple items that Scotweb carries that I'm having trouble finding elsewhere, and I hope to order these from them in the very near future!
    Last edited by BoldHighlander; 7th January 11 at 03:26 AM.
    [SIZE="2"][FONT="Georgia"][COLOR="DarkGreen"][B][I]T. E. ("TERRY") HOLMES[/I][/B][/COLOR][/FONT][/SIZE]
    [SIZE="1"][FONT="Georgia"][COLOR="DarkGreen"][B][I]proud descendant of the McReynolds/MacRanalds of Ulster & Keppoch, Somerled & Robert the Bruce.[/SIZE]
    [SIZE="1"]"Ah, here comes the Bold Highlander. No @rse in his breeks but too proud to tug his forelock..." Rob Roy (1995)[/I][/B][/COLOR][/FONT][/SIZE]

  3. #3
    Join Date
    7th July 09
    Location
    Melbourne,Victoria Australia
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    Sounds though you got great service and a quality kilt that you you are proud and happy to wear. Congratulations and may you wear it in good health. As for the no photos, try laying on a big scanner and scan yourself, that will suffice

  4. #4
    Join Date
    17th September 08
    Location
    Drammen, Norway 59°44'40N 10°12'20E
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    Congrats with your new kilt. Hope it will serve you long and well.
    Skål!
    [U]Oddern[/U]
    Kilted Norwegian
    [URL="http://www.kilt.no"]www.kilt.no[/URL]
    [URL="http://www.tartan.no"]www.tartan.no[/URL]
    [URL="http://www.facebook.no/people/Oddern-Norse/100000438724036"]Facebook[/URL]

  5. #5
    Join Date
    25th November 10
    Location
    Nimes, South of France
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    Quote Originally Posted by Downunder Kilt View Post
    Sounds though you got great service and a quality kilt that you you are proud and happy to wear. Congratulations and may you wear it in good health. As for the no photos, try laying on a big scanner and scan yourself, that will suffice
    GREAT idea for the scanner, I must try that!!

  6. #6
    Join Date
    14th January 08
    Location
    San Antonio, TX
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    Excellent! Always excited to hear about a good product and good experience from a respected vendor who provides "above and beyond" level of service, getting a custom made kilt to a customer weeks ahead of projected schedule. We so often hear of complaints but not as often of the compliments. Thanks.

    j

  7. #7
    Join Date
    25th November 10
    Location
    Nimes, South of France
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    Quote Originally Posted by ForresterModern View Post
    Excellent! Always excited to hear about a good product and good experience from a respected vendor who provides "above and beyond" level of service, getting a custom made kilt to a customer weeks ahead of projected schedule. We so often hear of complaints but not as often of the compliments. Thanks.

    j
    Yes, I was quite amazed. They give an estimated making time for a kilt as 42 days so I had an estimated delivery date of the 19th of January and it arrived on the 31st of December.

    They had very good tracking details for the delivery, too.

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