They sent it via UPS??? I hate to be the bearer of bad news, but that might mean that you are going to be stuck with having to pay duty. UPS and Fedex are notorious for holding up delivery of items for payment of duties and fees. Several posters have recommended that one insist that the packages be sent via Royal Mail, which often misses that point.

On their behalf, one of the vendors here does point out that shipping the item this way allows tracking, which regular mail does not.

Please let us know how this works out for you! I had planned on ordering one myself, but had to put it off for a bit.