I actually enjoy watching the aftermath of the tartan run mix-up. It shows a lot of interesting things in the kilted nature.

My nature (or perhaps upbringing) would make me believe I would have done the same as 'the wizard' but I don't know if I would accept people not taking the lower amount under the circumstance. If I were a party in the whole thing, I think I'd rather get a gift certificate for the difference, especially once the store opens up the accessory stuff, of course the discount, especially for post holiday bills, but I see both sides in a way. I would be happy with the hemming I guess, (I'd just have to send it off to a kilt maker anyway) but I also have the inner need to do the right thing (most of the time) and I don't think I would let the people get off without the discount. I'd rather give them a GC than to give them nothing extra. Of course, that also leaves the ball completly in the other person's court. They could use the GC (and perhaps get a nice sporran for a bit less) or 'rip it up' and let it expire.

I do also hate to say, in the same threads, I have seen some of the darker parts of Xmarks. There was a comment made in reply to my asking about the situation where it felt like they believed I didn't have a say because I didn't have an order in, and had no business commenting. I understand the situation was stressful, so I didn't let it bother me, I've been there myself. I once spent 4 hours digitally restoring images from negatives that got 'eaten' by a photo developing machine of a customers vacation as Walgreens. The Manager was miffed, but knew that if I did it 'in house' it would give the customer a better impression than a new roll of film, and if they pressed, they would have spent a lot more to send it somewhere else and have it done instead of leaving me alone to do it myself.