Mark up another one for Jerry

[BroosterB1]

Here is the email I sent Jerry; I only wanted to notify him of a possible problem with some stuff I bought last year.

First of all this in not a letter of complaint, rather one to inform
you all of some problems I have run into with my night stalker sporran.

I got bit by the kilt bug rather hard after officiating at a Scottish
Wedding last year. In November I decided to buy a series of Kilts from
your fine company, one of my purchases included a Night stalker
sporran. Which at first I really loved, but over the months I have
become disenchanted with the poor construction. At first the nylon
seems to shed a lot in long strings, then I noticed a split that
opened up at the top. Between the backing and the zipper, The last
thing that occurred was the belt loop has become detached from the
back, making the sporran unusable.

I am attaching pictures so you can see what has happened. I
understand about equipment, and that it does not last for ever, but
less than six months seems to be a little excessive. I am bringing
this to you attention as I have sold many things over the years, and I
would rather hear about a problem first hand than wonder why a
popular item stopped selling through no fault of my own. I do not
know if this is a wide spread problem, or one that just happened to
the one I received.





I sent this email at 11:46 my time. At 11:54 I got his response:

Hi, thanks for the photos, I will send you a new one.

Jerry V
SWK

If for no other reason, my next what ever (buckle, sporran, kilt, socks what ever else) IS SWK! I am a very pleased and happy client (not customer that implies a market relationship)!!!

Hats off Jerry, YOU DA MAN!