Believe it or not, it was an ebay item. At first I didnt know how that would work exactly, but the seller had a high number of satsified customers. You essentially did a buy it now deal, then he sent you a link to a site where you started to customize colors etc. That and a slew of photos he wanted got everything down fairly well; dress, hair, even a pint. The company was foriegn, far east, but it shipped pretty quickly and in good order. Like I said, not perfect, but fun.