interesting, very interesting

[The Wizard of BC]

Interesting yes, as I had just the opposite experience with Glengarryhats.com.

The Victoria Opera needed 4 Balmorals and 4 Glengarrys, all in different sizes.
And the Opera gave me a very short suspence time. I placed an order and sent an email asking for a confirmation that my order could be fulfilled within the deadline. I had seen this thread so was a bit concerned.

I got an email response from Ian within an hour of placing the order. He confirmed that he had all the sizes in stock and that I should receive the order within my short suspense.

All the hats arrived here today. Five days from order, to hats in hand.

My full order arrived. All the hats are the correct size and have the correct color and banding that I ordered.

I really wasn't expecting a high quality item given the price difference between "Glengarry hats" and "Bob Mackey" but I have to tell you I am very pleasantly surprised. I find the quality of Glengarry hats to be, at least comparable, if not slightly better. These are not some inexpensive import.

Time will tell as these hats are worn during the production. I will be getting these hats back after the show closes so will be able to review the quality better after they have been worn.

All in all I found glengarryhats.com offered very good service, quick shipping and a quality product. Each hat was even in its own wrapping in its own custom box.

I will be ordering from them again.