Not happy with Buzz Kidder!

[cavscout]

I'm very sorry to hear this. I've been very happy with my two BK sporrans.

I've only ever tried to contact them on one occasion to request purchasing a sporran just like the pewter medallion but without the medallion (plane jane sporran). I never received a response so I just chalked it up to not being interested.

This may be inappropriate to suggest, but if it was me, you might try contacting one of our forum retailers that sell their products and see how they get in touch with them.

I hope you get it worked out as BK has so many nice products.

Thanks by the way for the positive plug

[Sciuropterus]

Just send it back with signature confirmation, they should take care of it. I've had to return items to them, it was never a problem.


Regarding the advice to call the BBB, don't bother.

The BBB is NOT a government authority, and has ZERO enforcement power.

They are a private organization that has an "official-sounding" name, which I think is misleading, as most of the people who "report" someone to the BBB think they are dealing with a government agency that has the power to actually do something.

Buried in the BBB website, you will find this admission:

"...the BBB is not a government or law enforcement agency, the Bureau cannot force a reply from a company; nor can it administer sanctions"


The BBB has been reported to use questionable sales tactics to get businesses to join.