This is the first bad review I have read about a Stillwater Nightstalker sporran.

I gather from the pictures that the sides of the sporran are not equal depth, which is a much better description of the problem than:

" ...someone with lesser vision than Stevie Wonder had done the Q.C. This puppy was an outrage"

Though it sounds that in all aspects of this transaction Jerry has offered you a high level of customer service. Mistakes happen. It's a fact of life. I believe the real test of a company's customer service is how they respond when something isn't perfect.

There are many small little moments of imperfection in life. Moments spent at the post office or in line at a Customer Service Desk in a store returning something that wasn't right are among them. It's one of those things that you just have to accept happens every now and then. Is it irritating? Yes. But it happens to everyone.

I'm sorry this didn't work out for you. I hope that when the next mistake happens you are a tad more forgiving. I imagine maybe even mistakes happen at USA Kilts.

I have had numerous dealings with Stillwater and highly recommend them for their product, their value, and above all their Customer Service.

Respectfully

Jamie