X Marks the Scot - An on-line community of kilt wearers.
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5th July 07, 02:37 PM
#10
 Originally Posted by Panache
I would suggest that is hard to generalize about an organization so vast. I have never once had a problem and have always found the Postal employees I have dealt with to be friendly, polite, and helpful. I don't disbelieve Caradoc's experience, which was very unfortunate and wrong. People are like eggs, most are good but the bad ones can really taint things for you.
I'd rather try to have some faith and hope for the best, rather than assume the worse.
Cheers
Jamie
Exactly, Jamie. My grandfather was the Director of Customer Service for the USPS here in Springfield before he retired. He always prided himself on listening to people -- carriers, clerks and customers -- and trying to resolve any problems as much as he was able. He insisted that his employees remembered that they were public servants and professionals. I tried to remember his mantra when I was a public servant myself with USNPS.
After working as a public servant, I am inclined to believe that some folks will never be be satisfied with what we do, simply because we are public servants. Thankfully, those folks are not as common as the thousands of visitors I met each summer. Sure there are jerks in the civil service -- but I've met quite a few in the private sector as well.
Regards,
Todd
Last edited by macwilkin; 5th July 07 at 02:43 PM.
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