Let The Buyer Beware

[rollerboy_1979]

In addition, don't be enticed by prices that are $200-$300USD lower than others, that simply means there is no staff to pay salaries to and lower overhead in general, which usually translates into NO CUSTOMER SERVICE. The aggravation won't be worth the money you think you're saving. Their promise was that when the order arrived in their CA store (where no one answers the phone), they would call me to go over the order before shipping it in its entirety, now it's being drop-shipped from various suppliers. That tells me that they must have lost the original order, or, they're just sending me a few things to keep me quiet; perhaps if they had started doing that a few months ago I may not have worried so. Lessons learned. Kudos to Visa for acting on this immediately and putting the onus on the business to make it right. Cheers!

[Ozman1944]

Am keeping my fingers crossed for you. I seem to be in the same boat, but also used my Visa Card, so still have an option as a last resort. (Once I get "beyond frustration", as it were; not yet, I still have a few days of patience left, six weeks so far!)
Lack of communication is the most frustrating. Makes you feel like you are of no importance whatever. Take a few deep breaths and sweat it out. We CAN get through this!