Beware: Another E-Bay Scam Artist

[O'Neille]

Last night I was on E-bay and found a sporran that I wanted http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN%3AIT&rd=1. So I bought it with buy it now. When the confirmation screen popped up it said "Free shipping for each additional item from this seller's other listings!*" Then I saw a kilt http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN%3AIT&rd=1 that I purchased with buy it now and subsequently a kilt pin. When I went to pay I got a surprise that the shipping had defaulted to a higher price. I went to the pay-pal screen and asked that he honor his shipping promise he subsequently mailed me back stating that I was to pay the most expensive shipping charge and the other's were free. Somehow though there for five pounds sterling added to the kilt shipping price. So I once again emailed him for a corrected invoice and he emailed me back with the following unedited message:

"Because the free shipping is NOT for the first item it is for the lesser two other items ie

If you have multiple purchases you pay for the bigger item to ship ? Which is the most fair and reasonable thing to do Otherwise folk could buy a £4.99 item and a bigger kilt set say normally costing £19.99 go free Think about it It would mena i would go out of business

What i will do is discount the shipping for the kilt which to £14.99 that will be your total shipping cost

Hopefully i ahve explained it ok if not come back and i can try

Jim

ps i wil re send the adjusted invoice"

As you can see he didn't discount the shipping it was stated that it was 14.99 from the beginning. I agreed that that would be fair and paid with pay-pal the total invoice plus 14.99 shipping. I wrote on the comment line of the pay-pal payment "Note:I'm O.K. with paying the most expensive shipping charge that is fair. What I don't like is your auction wording that indicates otherwise."

Case closed.....Nope not yet. I just got the following nasty reply. Unedited e-mail:

"YOU WROTE

:I'm O.K. with paying the most expensive shipping charge that is fair. What I don't like is your auction wording that indicates otherwise.


WHAT DOES THAT MEAN ????????????????? what i dont like is your attitude you eietrh change your veiw or i will withdraw my gesture of goodwill What about my listing is it that you find ambigous???

dont be petulant be precise in your answer and i will be the first to agree How can you say what i am doing is fair but i am somehow not stating the obvious on the listing I dont understand you It need sot be clarified

What i need from you sir is a bit of maturity Dont dare imply that i am being dishonest or intentionally confusing You have been the ONLY person ever to nOt understand the obvious

I want an apology RIGHT NOW or i will cancel the sale you can buy fom someone else who will take your childish comments

Have you any idea how much it costs to send goods like this to the US even at £14.99 it wil not be enough

The cost also is for Post AND packaging So i have to pay for the packaging pay for the storage and invenbtory of it and pay someone to wrap it up and take it to the post office

jim

West Highland Kilts"

Wow! isn't that a fine way to treat customers. Am I crazy or am I being abused by a guy who listed free shipping and is now having a hissy fit over his own auction listings. O'Neille

[O'Neille]

I figure I'll just let him undermine his own integrity. Here is another e-mail I just received. Unedited:

"If i dont hear from you by tomorrow noon I will take it you want me to cancel the sale Under the cisumstance syou ahve created i would be happy to do that

i am only on ebay to try and earn an honest living I am not interested in decieving you or anyone else I provide a good professional service at a good price I will not have ANYONE undermine my integrity

Jim
West Highland Kilts"

[MacTavishOfJapan]

Wow, that went south quick, are you going to cancel the order? Sounds like he has some very ambiguous wording on his items and I see no real need to get so upset so quickly. :confused:

[O'Neille]

Wow, that went south quick, are you going to cancel the order?

I've already fulfilled my contract w/ him via pay-pal. I sent him the following e-mail. I figure by the way he types and gets steamed that there is another "problem" that isn't related to my statement.


First I had never called you dishonest when I received your flaming e-mail. I stated that I did not like the wording in the auction that subsequent purchases would receive free shipping when that wasn't the case. I was only buying stuff on ebay and wanting to get the best possible deal. Isn't that what you do when you buy? You said to be precise in your berating email. Here it is, precisely.

1. I bought a sporran with buy it now it was 19.00 plus 9.99 shipping.

2. I read a banner that said "Free shipping for each additional item from this seller's other listings!*"
This is copied from your listing. It is very unambiguous.

3. I bought a kilt for 24.99 that had shipping listed for 14.99

4. I went to pay-pal to pay for the items and found that the shipping was 14.99 so I sent a request for a total from you.

5. I then subsequently in good faith bought a St. Andrew kilt pin for 4.99 with listed shipping 4.99

6. I then went to pay-pal and there was no shipping charge listed at all now. So I requested another total.

7. You sent me a total for the items plus 19.99 shipping that I couldn't figure out because even the most expensive item listed was shipping 14.99.

8. I then sent you a request to correct the shipping amount that I was sure was going to be the 14.99 as that is the amount on the kilt listing and the most expensive shipping charge.

9. When you sent me the correct invoice stating "What i will do is discount the shipping for the kilt which to £14.99 that will be your total shipping cost " I was a little confused because that was the original shipping price on the kilt.

10. I paid using pay-pal and wrote "

Note:I'm O.K. with paying the most expensive shipping charge that is fair. What I don't like is your auction wording that indicates otherwise.


11. I was being honest in the fact that the auction listing stated what I copied from your auction in item #2 above.

12. I do not owe you an apology as I was stating the facts. I have fulfilled my obligations under our contract. If you are interested in your integrity I would suggest that you do the same and not attack your customers.

[Tattoo Bradley]

Wow, I'm with MacTavish... that went South FAST! Best of luck to you and the transaction.

[Blu (Ontario)]

It would seem you have 2 options.

If this were me, I would choose not to fuel his immature, unprofessional, and overly emotional outburst. I'd reply with basic, concise, language... ie:

Sir, please consider the order cancelled...etc.

or

Sir, please ship to this address the following items... etc... please confirm rect. of payment... etc.

Life's too short for that sort of crap.

.

[neo71665]

I can't belive he had the nerve to call you childish and demand an apology. What is he gonna do if he doesn't get one, tell his mommy?

[mudd]

I can't believe that people like this stay in business.

[Riverkilt]

Of course its a COMMON tactic with scam artists to attack in force when someone points out their scam. He doest protest too much. Sadly, its not uncommon in kilt related business'.

Hope there's a way you can cancel the sale. I learned the hard way about overseas shipping of kilt pins...have resolved to buy kiltpins ONLY in person at highland games.

And thank you for reminding me not to set up an ebay account. Get enough phishing spam from ebay and I'm not even signed up. Hope you did report this bird to the ebay honchos though.

Life is too short to have people like that in your life.

Ron

[Martin S]

I have orderd though e-bay a number of times, but always look very carefully at the p&p rate. It is often so high, that it is just not worth paying such a price.
E-bay sellers often quote £15 - £20 for p&p. Parcels arriving here from other commercial or private sources in GB have stamps to the value of up to £10.
Whose pocket is being filled?
Once or twice, I have written to a seller to query the p&p amount (when I knew there was no other buyer) and got it cheaper.

Martin