Quote Originally Posted by ColoradoScots View Post
Thus far, I am less than thrilled with Frugal Corner.

I originally placed my order on Nov 5, 2007. Whith no reply to my order, no aknowledement of the order, I sent an inquiry on November 10. I did receive an email response that same day stating that buckles were on backorder.

Fine, I understand that things happen, but the lack of response and communication is a big problem.

I replied that I would like more information regarding anticipated ship date and better communication.

No reply until Nov 14 with a message about how they are waiting on an $80,000 order.

We have moved since I placed my order (still in Monument, just a 1 1/2 mile move) and things have been nuts.

I sent another email on Nov 25 asking for an update and if the shipping address could be changed to our new address.

No reply.

I think The Frugal Corner creates a vacuum. This is poor customer service.

I have holiday functions coming up that I need the items I ordered.

They had no problem in charging my credit card immediately. Most reputable businesses wait until the items ship before charging.

Hey Frugal Corner, what's your response?
Next time, go with Stillwater Kilts.